Loyalty in Action - data-backed insights for customer retention

Unlock the true potential of your loyalty program with industry-proven practices designed to drive smarter customer communications and stronger engagement. In this session, we’ll explore how to reduce churn, increase redemption rates, grow average transaction value (ATV) and boost visit frequency; all through effective loyalty strategies. See the Customer Lifetime Value (CLV) model in action, and learn how to turn data into meaningful, results-driven communications that build lasting relationships and measurable growth.