Feeding the Nation's Largest Garden Centre Group

With responsibility for more than 80 catering sites across British Garden Centres, Ricky Towers oversees one of the largest hospitality operations in UK garden retail. In this candid fireside conversation, he'll share the realities of managing foodservice at scale, from maintaining quality and consistency across multiple locations to balancing growth, profitability and customer experience.

Drawing on insights from the UK's largest garden centre operator, Ricky will explore the trends shaping the future of garden centre hospitality, where the biggest opportunities lie, and the challenges operators need to prepare for. Expect practical lessons, honest reflections and a unique perspective on where foodservice fits within the future of garden retail.