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Dog grooming, coffee time and claw cutting tips – these are just a few little extras you can offer to drive more customers your way, putting your business ahead of online outlets and national chains.

Small pet retailers are constantly competing with high street brands for business and sometimes thinking outside the box is needed to get noticed by new customers.

The Retail Lab is a key focal point for Glee – the beating heart of the industry, showcasing the best of what the future holds. Combining interactive content with inspirational product displays and tangible business advice, the Retail Lab has cemented itself as a thriving hub of inspiration and knowledge at Glee. Here we catch up with Mark Smith, Director of Key Essentials, one of this year’s Retail Lab sponsors, to find out about his plans for Glee 2019.

Retailers seeking products of the future and the latest in-store merchandising ideas need look no further than the Retail Lab at Glee. Here, we meet one of the sponsors of this year’s feature, Meadow View Stone, who brings over 25 years’ experience of supplying the widest range of imported and exclusive decorative aggregates and landscaping stone to the garden centre industry.