The Talent Menu: How to Attract, Develop and Retain Great Hospitality Staff

Finding great hospitality talent has never been harder — but some operators are consistently getting it right. Drawing on decades of experience recruiting across the hospitality sector, Penny Cook shares what today's chefs, managers and front-of-house teams are really looking for from employers, and why many businesses are struggling to attract and retain them.

From rural recruitment challenges and employer branding to career progression, retention and changing workforce expectations, this practical session will provide actionable advice to help garden centres compete more effectively for talent. Whether you're recruiting a head chef, building a restaurant team or planning for future growth, expect honest insight and proven strategies from one of hospitality's most respected recruitment specialists.